THE BOOK
This is a comprehensive examination of all aspects of crisis leadership. We will cover several overarching themes. We will look at the skills needed to be an effective crisis leader. We will examine leadership styles, how best to communicate in a crisis, and the human component of a crisis. We will examine the team concept of crisis management. We will look at how leadership can and should function during the prevention, mitigation, preparedness, response, and recovery phases of a crisis. We will examine decision making and problem solving. We consider how we might use after action reporting to enhance future responses or prevent, prepare for, or mitigate crises.
This book is written from and for a dual perspective or audience. In other words, for the internal workings, concerns, and functions of any type of company, agency, or organization, houses of worship, families, and communities. Second, from an external perspective— this being first responder type agencies, such as but not limited to emergency medical services, emergency management, fire, police, transportation, public works, volunteers, faith-based agencies, and many other nongovernmental organizations. Remember, it is difficult to help others until your own house is in order.
